She posted her complaints on her Facebook page, highlighting that she was first not served water and later not served food, when other passengers were being served.
She then had to make specific requests after being ignored, before she was served. She lodged a complaint with British airways, once landed and shared her experience online.
Harsharn Kaur hails from Mohali, Chandigarh, and is a deputy producer at ABP Sanjha, a prominent Punjabi media channel.
She later shared, “While the flight from Heathrow to New Delhi was very comfortable and there were no issues but quite a few Punjabi passengers shared their similar past experiences with me”.
Discrimination in British Airways @BritishAirwaysT how can ur Employee named Monica refused even water To me ?M also paid passenger
— Harsharan kaur (@harsharan_tv) September 28, 2017
Upon arriving in New Delhi, she was then interviewed by Indian news channels, where she shared her feelings and experiences during the flight. She is yet to receive a reply from British Airways.